Hospitality Assessor
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Overview
Hospitality Assessor Training
Do you want to start a career in Hospitality Assessor, or do you want to develop your skills in Hospitality Assessor? Then this Hospitality Assessor course will provide you with a solid basis to become a confident Hospitality Assessor professional while also assisting you in developing your knowledge in Hospitality Assessor. Through this Hospitality Assessor course, you will get instruction from experts in the field.
The Hospitality Assessor course is divided into several lectures. Upon successfully completing the Hospitality Assessor course, you will receive an instant e-certificate FREE of cost.
With this comprehensive Hospitality Assessor course, you can achieve your dreams and train for your ideal career. The Hospitality Assessor course provides students with an in-depth learning experience.
This Hospitality Assessor course is designed for professionals who desire to succeed in their area. Everything you need to know to become a specialist is included in this Hospitality Assessor course.
The Hospitality Assessor course begins with a foundational understanding of the Hospitality Assessor. This Hospitality Assessor course will provide you with a thorough understanding of the Hospitality Assessor, including important concepts, strategies for using it, and in-depth expertise.
With the Hospitality Assessor course, you can gain new skills in Hospitality Assessor. The Hospitality Assessor training has been professionally developed for you to complete via distance e-learning.
You may realise your goals and prepare for your ideal profession by taking this comprehensive Hospitality Assessor course.
In conclusion, the Hospitality Assessor course is an excellent way to advance your profession. So, what do you have to lose? Enrol this Hospitality Assessor right now!
Free Courses with this Hospitality Assessor course:
Hospitality Assessor- Free Course 1: Leadership & Management
Hospitality Assessor- Free Course 2: Ultimate Time Management
Hospitality Assessor- Free Course 3: How to Be Happy
Why do you enrol on this Hospitality Assessor course?
- Free digital certificates
- Free tutor support
Curriculum
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Module 1: Introduction to Hospitality and Revenue Management 05:00
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Module 2: Business Prospect of the Hospitality Industry 07:00
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Module 3: An Overview of the Hotel Industry 06:00
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Module 4: The Process of Selection and Recruitment in the Hospitality Industry 18:00
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Module 5: The Process of Development and Training in the Hospitality Industry 16:00
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Module 6: Hospitality Management Operations 05:00
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Module 7: Management of Service Quality in the Hospitality Industry 10:00
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Module 8: Importance of Revenue Management 04:00
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Module 9: Key Performance Indicator in Hospitality Revenue Management 03:00
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Module 10: The Revenue Management 02:00
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Module 11: Customer Satisfaction 02:00
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Module 12: Supervision of Food Safety 06:00
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Module 13: Food Safety Legislation 07:00
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Module 14: Food Safety Management System 06:00
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Module 15: Food Safety Management Tools 05:00
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Module 16: Food Safety Training for the Staff 04:00
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Final Words 01:11
Course media
Description
Hospitality Assessor Training
The Hospitality Assessor course materials were created with the help of Hospitality Assessor professionals, and all information on Hospitality Assessor is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Autism.
We've separated the Hospitality Assessor course into 16 user-friendly modules, covering all essential elements of Hospitality Assessor to provide learners with the skills and industry knowledge to further their careers in Hospitality Assessor.
Hospitality Assessor Curriculum
Module 1: Introduction to Hospitality and Revenue Management
- Introduction to Hospitality
- Importance and Scope of the Hospitality Industry
- Hospitality Revenue Management
- The Purposes and Fundamentals in Hospitality Revenue Management
Module 2: Business Prospect of the Hospitality Industry
- Hospitality Business Prospect
- Preparation Before You Open Your Hotel
- What are the Rules and Regulations Involved in Starting and Running a Hospitality Business?
- Turnover in a Hospitality Business
Module 3: An Overview of the Hotel Industry
- Hotel
- Eco Hotel
- Conference and Resort Hotels
- Boutique Hotel
- Apartment Hotel
- Destination Club
- Motel
- Inn
- Resort
- Bed and Breakfast
- Gratuity
Module 4: The Process of Selection and Recruitment in the Hospitality Industry
- Flexible Employee
- The Importance of Planning Ahead
- The Job Description
- Describing the Ideal Recruit
- Attracting Candidates
- Advertising
- Getting Information from the Candidates
- Short – Listing the Candidates
- Selection
- One-to-One Interview
- Two or More Interviewers
- More than One Interview
- Role Plays
- Personality/Aptitude Test
- References
- Selection Interviews
Module 5: The Process of Development and Training in the Hospitality Industry
- Introduction
- The Benefits of Training
- Identifying Training Needs
- The Training Plan
- Carry Out the Training Programme
- Evaluating the Training Undertaken
- Developing a Training Programme
- Identification of Tasks and Job Management Skills
- Preparing Step-by-Step Procedures
- Management Concepts
- Steps in the Training Process
- Preparation: “Get Ready”
- Delivery: “Show Me”
- Methods of Presentation
- Skill Demonstration
- On-the-Job Training
Module 6: Hospitality Management Operations
- Front Office Operations
- Management of Housekeeping, Engineering and Security Operations
- Management of Food and Beverage Operations
Module 7: Management of Service Quality in the Hospitality Industry
- Introduction
- Quality Management in Hospitality Industry
- Hospitality Retail Service Quality
- The Five Dimensions of Service
- Quality Management and Hospitality Retail Operations
- Inspections and Quality Assurance
- Quality Advisor’s Visit
- Statutory Obligations
- Quality Standard Awards in Hospitality Operations
- Investors in People
- Total Quality Unit Management
- Quality Management in Tourism
- Caring for Customers in Tourism
Module 8: Importance of Revenue Management
- Why is Revenue Management Important in Hotels?
- Demand Calendars
- Market Segments
- Competitor Analysis
- Revenue Management Challenges
Module 9: Key Performance Indicator in Hospitality Revenue Management
- Essential Skills for a Successful Revenue Manager
- The Revenue Manager’s Role
- What are Revenue Management Key Performance Indicators?
- Most Used Revenue Management Key Performance Indicators
Module 10: The Revenue Management
- Forecasting
- Pricing
- Profitable Distribution Strategy
Module 11: Customer Satisfaction
- Great Expectations
- Delivering the Dream
- The Extra Mile
Module 12: Supervision of Food Safety
- What is a supervisor?
- Essential Supervisor Skills
- Suggested Responsibilities of a Supervisor
- The Role of the Supervisor
- What Sort of Supervisory Styles Count?
- Failures of Management and Supervisors
- Food Safety Cultures
- Standards
- Food Safety Policies
- Quality Assurance
- Quality Control
Module 13: Food Safety Legislation
- Current Legislation
- Food Law Enforcement Agencies
- Enforcement of Food Laws
- Food Law Code of Practice
- Food Hygiene Legislation
- Whistleblowing in the Food Industry
- Fines and Prosecution
- Due Diligence
- Food Business Operator Responsibilities
Module 14: Food Safety Management System
- What is a Food Safety Management System (FSMS)?
- What is Hazard Analysis Critical Control Point (HACCP)?
- The Implementation of HACCP (12 logical steps)
- Food Safety Management System Based on HACCP Principles
Module 15: Food Safety Management Tools
- Safer Food, Better Business (SFBB)
- Food Safety Management for Retailers
- Cook Safe Food Safety Assurance System
- My HACCP for Small Food Manufacturers
- Management Responsibilities
- Documenting the Food Safety System
Module 16: Food Safety Training for the Staff
- The Importance of Training
- Staff Induction Training
- On-Going Training
- Staff Training Records
- The Role of The Management
Hospitality Assessor course certificate
You will get a FREE digital certificate when you have successfully finished your Hospitality Assessor course.
Who is this course for?
Hospitality Assessor Training
Anyone who is interested in Hospitality Assessor can enrol in this Hospitality Assessor course.
Requirements
Hospitality Assessor Training
As no previous knowledge or experience in Hospitality Assessor is necessary.
Career path
Hospitality Assessor Training
This Hospitality Assessor course can help you get the job you're after in the sector.
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
Reed courses certificate of completion
Digital certificate - Included
Will be downloadable when all lectures have been completed
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.